“Deborah ’s one-to-one approach to puppy training really suited us. Our pup Heidi was able to bond immediately with Deborah in our own home environment. Deborah’s calm and consistent manner with her was a great example to us to be the same and Heidi picked up her training very quickly. Deborah also provided printed material for us to read and refer to when needed. She is one of Heidi’s favourite people; I think she is a puppy whisperer!”